Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Shroyer

Jordan Shroyer

April 10, 2026

5  out of  5
rating by Jordan Shroyer
"Kendra helped me set up my first-ever auto policy and was incredibly patient and helpful! She helped me understand exactly what each category meant, and went line-by-line with me to decide what level of coverage I wanted. I felt that she gave me reasonable recommendations for my situation and never tried to upsell me. It was a very good experience overall."
We responded:
"Jordan, thank you so much for this review! We're so happy to have your auto insurance here and I'm glad Kendra was able to get you all set up. We're here to help! ~Patrick"
Profile photo of Tommy Simmons

Tommy Simmons

April 9, 2026

5  out of  5
rating by Tommy Simmons
"Everyone there is always very nice and very informative and give you all the details that you need. Great team at the Waynesboro office. Have a wonderful and safe 2026. And may God continue to watch over all of you and your family's 🙏"
We responded:
"Tommy, it is always a pleasure to help you! Thank you for the well wishes and the great review. All the best ~Patrick"
Profile photo of Summer Madison

Summer Madison

April 6, 2026

5  out of  5
rating by Summer Madison
"Jennifer"
We responded:
"Summer, thanks for the 5 stars! ~Patrick"
Profile photo of Jessica Kern

Jessica Kern

April 6, 2026

5  out of  5
rating by Jessica Kern
"Morgan was a delight to work with. Very fast and professional."
We responded:
"Jessica, we appreciate your business and your positive feedback about the team! I'm so glad we could help you with your insurance needs quickly. ~Patrick"
Profile photo of Chad Moore

Chad Moore

April 6, 2026

5  out of  5
rating by Chad Moore
"Jennifer has provided me with excellent customer several for home and car insurance for several years. She is always knowledgeable, kind, responsive and she stays in contact with me to make sure all my questions are answered. Jennifer’s professionalism and positive attitude one of the main reasons I continue to do business with State Farm."
We responded:
"Chad, thank you so much for encouraging Jennifer. What a great review and representation of what our Agency is all about. We appreciate you! ~Patrick"
Profile photo of Marc Crawford

Marc Crawford

April 2, 2026

5  out of  5
rating by Marc Crawford
"Kaitlyn was extremely helpful in my claim process to get my windshield replace set up the appointment and everything. She was great to talk too on the phone very personable and polite!"
We responded:
"Marc, I'm so glad Kaitlyn was able to help with these claim logistics. We appreciate your business and this review! ~Patrick"
Profile photo of Big Wikers

Big Wikers

April 2, 2026

5  out of  5
rating by Big Wikers
"Jennifer did a great job was very friendly and easy to work with"
We responded:
"Thank you so much for taking time to leave this review for Jennifer! "
Profile photo of Skylar Carson

Skylar Carson

April 1, 2026

5  out of  5
rating by Skylar Carson
"Jennifer did a great job getting me covered! The process was quick and easy!"
We responded:
"Skylar, thank you so much for this review! I'm glad Jennifer could take care of your insurance needs quickly and without hassle. We're here to help! ~Patrick"
Profile photo of Joyce Jarvis

Joyce Jarvis

April 1, 2026

5  out of  5
rating by Joyce Jarvis
"Wonderful agents, and they have helpled me out a lot with great insurance coverage, premium costs, and they are always there to answer the phone when I call to make a payment.... no robots to press this number and that number. I highly recommend them to EVERYONE. Terry Jordan is a one-of-a-kind Agent. She’s so easy to talk to, she explains everything. Contact Terry so she may help you too."
We responded:
"Contact us for any insurance needs, we're always here to help!"
Profile photo of Keyly Rodriguez

Keyly Rodriguez

April 1, 2026

5  out of  5
rating by Keyly Rodriguez
"I had a great experience with Ariana! My first time getting car insurance she was very very helpful and the process was so easy with her! Great person vibrant person ! Thank you so much!"
We responded:
"Keyly, thank you so much for this great review for Ari. I'm so glad she could get your auto policy set up! We appreciate your business ~Patrick"
Profile photo of Stephanie Williams

Stephanie Williams

March 31, 2026

5  out of  5
rating by Stephanie Williams
"Morgan took her time and was very thorough with helping with my policy. Definitely the best experience I've had with my auto insurance. Thanks bunches 😊"
We responded:
"Stephanie, thank you so much for taking time to leave this review! We are so happy to help and appreciate your business. ~Patrick"
Profile photo of Larkin Odair

Larkin Odair

March 30, 2026

5  out of  5
rating by Larkin Odair
"Super quick and easy process to get my insurance switched over after moving states! Morgan was extremely helpful and provided extra information to ease the experience for me as someone handling insurance issues for the first time!"
We responded:
"Thank you so much for acknowledging Morgan. We are so glad you are here! ~Patrick"
Profile photo of Allison Loya

Allison Loya

March 27, 2026

5  out of  5
rating by Allison Loya
"Morgan has been extraordinary!! Every process we have had to deal with she has been helpful step by step and very informative. She makes everything stress free for me and takes no time to take care of anything I come to her with."
We responded:
"Allison, we appreciate you leaving this review. I'm so glad Morgan could help with the details! Thank you for your business! ~Patrick"
Profile photo of Tyler Kyger

Tyler Kyger

March 26, 2026

5  out of  5
rating by Tyler Kyger
"Working with Morgan is always a pleasure. Makes everything simple and always takes care of what you need!"
We responded:
"Thanks for the 5 stars, Tyler!"
Profile photo of Megan Moats

Megan Moats

March 26, 2026

5  out of  5
rating by Megan Moats
"Morgan goes above and beyond to help me out! Thank you for great customer service!"
We responded:
"Megan, she sure does! Thank you so much for taking time to leave this review, we appreciate you. ~Patrick"
Profile photo of Debbie Todd

Debbie Todd

March 25, 2026

5  out of  5
rating by Debbie Todd
"Kendra was very friendly and helpful."
We responded:
"Debbie, thank you so much for leaving this review for Kendra! We appreciate your business ~Patrick"
Profile photo of Josephine / Ken Andresen

Josephine / Ken Andresen

March 25, 2026

5  out of  5
rating by Josephine / Ken Andresen
"Morgan is a terrific asset to this company. She is very informative, professional and overall a delight to deal with. We look forward to a long relationship with this agency."
We responded:
"Andresens, we could not agree more. Thank you for acknowledging Morgan and we look forward to serving you! ~Patrick"
Profile photo of Lucas Giese

Lucas Giese

March 24, 2026

5  out of  5
rating by Lucas Giese
"I received renter’s and auto insurance through the Waynesboro State Farm office. Morgan was very helpful, knowledgeable, and friendly in completing my coverage!"
We responded:
"Lucas, this is so great to hear. I'm so glad Morgan could get you all set up with your coverages. Welcome to State Farm, we appreciate your business! ~Patrick"
Profile photo of Nathan Sparks

Nathan Sparks

March 23, 2026

5  out of  5
rating by Nathan Sparks
"I recently had the opportunity to work with Terri Jordan while exploring options to lower my insurance costs, and the experience exceeded my expectations in every way. From the very first interaction, Terri demonstrated a level of professionalism, knowledge, and genuine care that immediately set her apart from others I had spoken with. Terri’s approach was both thorough and highly personalized. Rather than rushing through a standard quote process, she took the time to understand my current coverage, my specific needs, and even areas where I might be overpaying without realizing it. She asked thoughtful, targeted questions that made it clear she was focused on providing value—not just making a sale. What stood out most was her ability to break down complex policy details into clear, understandable terms. Insurance can often feel overwhelming, but Terri made it simple. She walked me through coverage comparisons line by line, highlighting not only the cost savings but also ensuring I wasn’t sacrificing important protections. Her transparency built immediate trust. Through her diligence, Terri was able to identify gaps in my previous policy while simultaneously presenting a new option that provided stronger coverage at a significantly lower cost. The savings alone were enough to get my attention, but it was her confidence, clarity, and professionalism that ultimately led me to make the switch. Beyond the financial benefit, Terri created a seamless and stress-free transition. She handled the process efficiently, kept me informed at every step, and made sure all of my questions were answered promptly. Her responsiveness and attention to detail reinforced that I made the right decision. Overall, Terri Jordan exemplifies what exceptional service looks like in the insurance industry. She combines expertise with a customer-first mindset, ensuring her clients feel informed, confident, and genuinely taken care of. Thanks to her efforts, I not only saved money but also gained peace of mind knowing my coverage is stronger and better aligned with my needs."
We responded:
"Nathan, what a fantastic review and encouragement for Terri. We appreciate you taking the time to acknowledge my team's expertise and I'm glad we could make sure your coverage meets your needs. Thank you for your business! ~Patrick"
Profile photo of Francisca Duran

Francisca Duran

March 23, 2026

5  out of  5
rating by Francisca Duran
"Ariana Becerra, fue muy amable muy profesional y me replicó muy bien me sentí muy bien y le agradezco mucho"
We responded:
"Francisca, gracias por esta reseña bonita. Te agradecemos por el negocio y es un placer ayudarte! ~Patrick"
Profile photo of Kelly Vandemark

Kelly Vandemark

March 20, 2026

5  out of  5
rating by Kelly Vandemark
"Kendra was able to help me complete a time sensitive task very quickly this morning. She was kind and easy to work with!"
We responded:
"Kelly, thank you for taking the time to leave a review. I'm glad Kendra could get that taken care of quickly for you! ~Patrick"
Profile photo of Ediver Perez-Martinez

Ediver Perez-Martinez

March 20, 2026

5  out of  5
rating by Ediver Perez-Martinez
"I had an amazing experience working with Ari to get my car insurance set up. She was incredibly helpful every step of the way, making the whole process stress-free. Ari is both friendly and professional, and she took the time to explain everything clearly so I felt confident in my choices. I truly appreciate her support and would highly recommend her to anyone looking for great service."
We responded:
"Ediver, what a wonderful review! Thank you so much for encouraging my team and appreciating Ari's efforts. ~Patrick"
Profile photo of David Floyd

David Floyd

March 20, 2026

5  out of  5
rating by David Floyd
"Very helpful and pleasant!!! Very quick on response to my questions. Highly recommend!! Heather is very polite and professional!!"
We responded:
"David, thanks for the 5 stars and great review! ~Patrick"
Profile photo of Marvin Shifflett

Marvin Shifflett

March 19, 2026

5  out of  5
rating by Marvin Shifflett
"Morgan was the best very helpful"
We responded:
"Marvin, we appreciate your review and encouragement for Morgan. Thank you! ~Patrick"
Profile photo of Mehmet Tanyüksel

Mehmet Tanyüksel

March 19, 2026

5  out of  5
rating by Mehmet Tanyüksel
"Very kind, helpful assistance"
We responded:
"Mehmet, thank you for this review! ~Patrick"