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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Williams

March 31, 2026

5  out of  5
rating by Stephanie Williams
"Morgan took her time and was very thorough with helping with my policy. Definitely the best experience I've had with my auto insurance. Thanks bunches 😊"
We responded:
"Stephanie, thank you so much for taking time to leave this review! We are so happy to help and appreciate your business. ~Patrick"
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Larkin Odair

March 30, 2026

5  out of  5
rating by Larkin Odair
"Super quick and easy process to get my insurance switched over after moving states! Morgan was extremely helpful and provided extra information to ease the experience for me as someone handling insurance issues for the first time!"
We responded:
"Thank you so much for acknowledging Morgan. We are so glad you are here! ~Patrick"
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Allison Loya

March 27, 2026

5  out of  5
rating by Allison Loya
"Morgan has been extraordinary!! Every process we have had to deal with she has been helpful step by step and very informative. She makes everything stress free for me and takes no time to take care of anything I come to her with."
We responded:
"Allison, we appreciate you leaving this review. I'm so glad Morgan could help with the details! Thank you for your business! ~Patrick"
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Tyler Kyger

March 26, 2026

5  out of  5
rating by Tyler Kyger
"Working with Morgan is always a pleasure. Makes everything simple and always takes care of what you need!"
We responded:
"Thanks for the 5 stars, Tyler!"
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Megan Moats

March 26, 2026

5  out of  5
rating by Megan Moats
"Morgan goes above and beyond to help me out! Thank you for great customer service!"
We responded:
"Megan, she sure does! Thank you so much for taking time to leave this review, we appreciate you. ~Patrick"
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Debbie Todd

March 25, 2026

5  out of  5
rating by Debbie Todd
"Kendra was very friendly and helpful."
We responded:
"Debbie, thank you so much for leaving this review for Kendra! We appreciate your business ~Patrick"
Profile photo of Josephine / Ken Andresen

Josephine / Ken Andresen

March 25, 2026

5  out of  5
rating by Josephine / Ken Andresen
"Morgan is a terrific asset to this company. She is very informative, professional and overall a delight to deal with. We look forward to a long relationship with this agency."
We responded:
"Andresens, we could not agree more. Thank you for acknowledging Morgan and we look forward to serving you! ~Patrick"
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Lucas Giese

March 24, 2026

5  out of  5
rating by Lucas Giese
"I received renter’s and auto insurance through the Waynesboro State Farm office. Morgan was very helpful, knowledgeable, and friendly in completing my coverage!"
We responded:
"Lucas, this is so great to hear. I'm so glad Morgan could get you all set up with your coverages. Welcome to State Farm, we appreciate your business! ~Patrick"
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Nathan Sparks

March 23, 2026

5  out of  5
rating by Nathan Sparks
"I recently had the opportunity to work with Terri Jordan while exploring options to lower my insurance costs, and the experience exceeded my expectations in every way. From the very first interaction, Terri demonstrated a level of professionalism, knowledge, and genuine care that immediately set her apart from others I had spoken with. Terri’s approach was both thorough and highly personalized. Rather than rushing through a standard quote process, she took the time to understand my current coverage, my specific needs, and even areas where I might be overpaying without realizing it. She asked thoughtful, targeted questions that made it clear she was focused on providing value—not just making a sale. What stood out most was her ability to break down complex policy details into clear, understandable terms. Insurance can often feel overwhelming, but Terri made it simple. She walked me through coverage comparisons line by line, highlighting not only the cost savings but also ensuring I wasn’t sacrificing important protections. Her transparency built immediate trust. Through her diligence, Terri was able to identify gaps in my previous policy while simultaneously presenting a new option that provided stronger coverage at a significantly lower cost. The savings alone were enough to get my attention, but it was her confidence, clarity, and professionalism that ultimately led me to make the switch. Beyond the financial benefit, Terri created a seamless and stress-free transition. She handled the process efficiently, kept me informed at every step, and made sure all of my questions were answered promptly. Her responsiveness and attention to detail reinforced that I made the right decision. Overall, Terri Jordan exemplifies what exceptional service looks like in the insurance industry. She combines expertise with a customer-first mindset, ensuring her clients feel informed, confident, and genuinely taken care of. Thanks to her efforts, I not only saved money but also gained peace of mind knowing my coverage is stronger and better aligned with my needs."
We responded:
"Nathan, what a fantastic review and encouragement for Terri. We appreciate you taking the time to acknowledge my team's expertise and I'm glad we could make sure your coverage meets your needs. Thank you for your business! ~Patrick"
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Francisca Duran

March 23, 2026

5  out of  5
rating by Francisca Duran
"Ariana Becerra, fue muy amable muy profesional y me replicó muy bien me sentí muy bien y le agradezco mucho"
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Kelly Vandemark

March 20, 2026

5  out of  5
rating by Kelly Vandemark
"Kendra was able to help me complete a time sensitive task very quickly this morning. She was kind and easy to work with!"
We responded:
"Kelly, thank you for taking the time to leave a review. I'm glad Kendra could get that taken care of quickly for you! ~Patrick"
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Ediver Perez-Martinez

March 20, 2026

5  out of  5
rating by Ediver Perez-Martinez
"I had an amazing experience working with Ari to get my car insurance set up. She was incredibly helpful every step of the way, making the whole process stress-free. Ari is both friendly and professional, and she took the time to explain everything clearly so I felt confident in my choices. I truly appreciate her support and would highly recommend her to anyone looking for great service."
We responded:
"Ediver, what a wonderful review! Thank you so much for encouraging my team and appreciating Ari's efforts. ~Patrick"
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David Floyd

March 20, 2026

5  out of  5
rating by David Floyd
"Very helpful and pleasant!!! Very quick on response to my questions. Highly recommend!! Heather is very polite and professional!!"
We responded:
"David, thanks for the 5 stars and great review! ~Patrick"
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Marvin Shifflett

March 19, 2026

5  out of  5
rating by Marvin Shifflett
"Morgan was the best very helpful"
We responded:
"Marvin, we appreciate your review and encouragement for Morgan. Thank you! ~Patrick"
Profile photo of Mehmet Tanyüksel

Mehmet Tanyüksel

March 19, 2026

5  out of  5
rating by Mehmet Tanyüksel
"Very kind, helpful assistance"
We responded:
"Mehmet, thank you for this review! ~Patrick"
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Kristen Knowsley

March 16, 2026

5  out of  5
rating by Kristen Knowsley
"My agent, Ariana, has been such an incredible resource. She is very knowledgeable and reassuring throughout the process of maintaining or updating policies. She’s also prompt and so very kind!"
We responded:
"Kristen, I'm so glad Ariana could be a reassuring and knowledgeable resource for you! Thank you for sharing your experience, we appreciate your business and the 5 stars! ~Patrick"
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Cameron Krizek

March 11, 2026

5  out of  5
rating by Cameron Krizek
"Heather did a great job explaining the pricing and was extremely quick with sharing details of policy. Great job heather!"
We responded:
"Cameron, thank you so much for this review and encouragement for my team! ~Patrick"
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lupe rivera

March 11, 2026

5  out of  5
rating by lupe rivera
"Very great service and helpful Heather"
We responded:
"Lupe, thank you so much for the 5 star review and recognizing Heather! ~Patrick"
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Packo Lopez

March 10, 2026

5  out of  5
rating by Packo Lopez
"Me atendió la señorita morgan y lynsey un excelente servicio"
We responded:
"Paco~ siempre es un placer! Gracias!"
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Thomas George

March 6, 2026

5  out of  5
rating by Thomas George
"I enjoyed talking with Kaitlyn while getting a vehicle added to our policy. She was very pleasant and professional. Very knowledgeable of her job."
We responded:
"Thomas, we agree! Thank you so much for leaving this review! ~Patrick"
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Dale Bryant

March 6, 2026

5  out of  5
rating by Dale Bryant
"Kaitlyn did a great job providing friendly and pleasant customer service! She was awesome to work with! I recommend her, outstanding service with additional coverage on my vehicle we just acquired.."
We responded:
"Dale, Kaitlyn does a great job. I'm so glad she could get that additional coverage for you! ~Patrick"
Profile photo of Sayed Zakir yousafzai

Sayed Zakir yousafzai

March 5, 2026

5  out of  5
rating by Sayed Zakir yousafzai
"I just want to share my experience. I have had State Farm insurance for a year, but today was the first time I met someone who was truly helpful, professional, calm, and very understanding of what you say. If you are in the Staunton or Waynesboro area and need insurance for your vehicle or home, I strongly recommend asking for Morgan Acostapriani. Great customer service and a very positive experience!"
We responded:
"Sayed, what an awesome review! Thank you for the kind words for Morgan and we are so glad you had that experience with our office. We appreciate your business ~Patrick"
Profile photo of Imran Karimzai

Imran Karimzai

March 5, 2026

5  out of  5
rating by Imran Karimzai
"Morgan was amazing we had a nice conversation with her it’s my first time seen some one in State Farm we are really appreciate for everything she have done"
We responded:
"Imran, thank you so much for sharing your experience with Morgan. We're glad to have you! ~Patrick "
Profile photo of Lisa & Punky Craig

Lisa & Punky Craig

March 5, 2026

5  out of  5
rating by Lisa & Punky Craig
"Had a good talk with Kendra. She is always a pleasure talking to Helps me out with whatever I need. Thank you"
We responded:
"Lisa, thank you so much for this review! ~Patrick"
Profile photo of Kelli Rhea

Kelli Rhea

March 5, 2026

5  out of  5
rating by Kelli Rhea
"Terri was very kind to work with and made sure to answer any questions that I had. She also made the insurance process very clear."
We responded:
"Kelli, thank you so much for sharing your experience with my team. We appreciate your business! ~Patrick"