Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naiyhani Etheridge

Naiyhani Etheridge

December 11, 2024

5  out of  5
rating by Naiyhani Etheridge
"Taylor Hershberger is amazing! She's very thorough when trying to offer the best rates possible and gives fast responses to any questions I have. She's followed up with me numerous times over the years I've been with State Farm to see if I need any of my policies updated and we pick things up like we just talked yesterday. She's very personable too she's my go to rep! Choose to speak with her if you can!"
Profile photo of Sarah Meadows

Sarah Meadows

December 9, 2024

5  out of  5
rating by Sarah Meadows
"Morgan was amazing! I needed insurance earlier in the year but she could not beat the price I had but she told me exactly what to do to get it lower then came back and beat it by $30 a month! Really went above and beyond!"
We responded:
"Sarah, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Patrick"
Profile photo of Amber Pullin

Amber Pullin

December 7, 2024

2  out of  5
rating by Amber Pullin
"Personally the worst insurance company I’ve ever had. Long story short, the service is cheap and unreliable, staff are very nice though, other than that it’s not worth it, great if you don’t need to use any services in a timely manner that you pay for. Plus is suspicious all these 5 star reviews are within the past 6 months, probably fake."
We responded:
"Hello Amber, this sounds like a frustrating experience. However, we keep detailed logs of all our calls and customers but unfortunately, we can’t find any record of interactions with you or a policy in your name. It seems you are a customer of another State Farm agency. My team is more than happy to assist you or get you in touch with someone who can help you, please give our office a call at (540) 221-4699 - Patrick"
Profile photo of Tiffany Glenn

Tiffany Glenn

December 6, 2024

5  out of  5
rating by Tiffany Glenn
"I've been with this insurance company for a couple years. I was changing states and needed proof that I was insured with them for the Dept of Motor Vehicles and these ladies helped me out tremendously! I mean patient, no attitudes and never made me feel like I was a bother! Thanks Heather, Morgan & Jaden you ladies are the best! ♥️♥️♥️"
We responded:
"Tiffany, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Patrick"
Profile photo of Julie Martin

Julie Martin

December 5, 2024

5  out of  5
rating by Julie Martin
"They are absolutely great."
We responded:
"Julie, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Patrick"
Profile photo of Pat Daley

Pat Daley

December 3, 2024

5  out of  5
rating by Pat Daley
"I just paid my bill at State Farm in Waynesboro and was helped by Kendra. Kendra was very pleasant and knowledgeable and processed my payment quickly. I would recommend State Farm in Waynesboro to my friends and family."
We responded:
"Pat, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Patrick"
Profile photo of Keith Dunnivan

Keith Dunnivan

December 3, 2024

5  out of  5
rating by Keith Dunnivan
"Service has been top notch in my experience. Every part of my experience has been made easy and stress free."
We responded:
"Keith, we strive to provide you with the insurance you need at a value you deserve and great customer care! If there is anything we can do, please let us know! - Patrick "
Profile photo of Ann Whorley

Ann Whorley

December 2, 2024

5  out of  5
rating by Ann Whorley
"Kaitlyn was wonderful to work with and very helpful!"
We responded:
"Ann, thank you for your kind review and feedback about Kaitlyn! My team and I will always work hard to make sure your customer experience is positive. - Patrick"
Profile photo of Josh Ott

Josh Ott

November 28, 2024

5  out of  5
rating by Josh Ott
"Kaitlyn was very responsive, helpful, and made the process quick and easy."
We responded:
"Josh, your satisfaction is our top priority, and we appreciate you taking the time to share your experience. I'm glad to hear that you found Kaitlyn to be professional, patient, and friendly. - Patrick"
Profile photo of Jake Griffin

Jake Griffin

November 27, 2024

5  out of  5
rating by Jake Griffin
"I’ve always enjoyed a pleasant experience with this State Farm office! The whole team is knowledgeable and eager to help with product explanation or ways to save money. Helpful is an understatement."
We responded:
"Jake, thank you for your kind words! We're thrilled to hear you've had such a positive experience with our team. We're always here to help and appreciate your trust in us! - Patrick "
Profile photo of Nancy Bickling

Nancy Bickling

November 25, 2024

5  out of  5
rating by Nancy Bickling
"The staff in this office (especially Kaitlyn), are the best!!!"
We responded:
"Nancy, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Patrick"
Profile photo of Jessie Smith

Jessie Smith

November 22, 2024

5  out of  5
rating by Jessie Smith
"Kendra is an amazing woman she goes above and beyond to help anyone with solving any issues five stars is underrated there should be more"
We responded:
"Jessie, thank you for the five stars! - Patrick"
Profile photo of Kait Dodd

Kait Dodd

November 21, 2024

5  out of  5
rating by Kait Dodd
"Kendra was super helpful and made the process EASY!!"
We responded:
"Kait, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Patrick"
Profile photo of Donna Mackey

Donna Mackey

November 20, 2024

5  out of  5
rating by Donna Mackey
"Taylor is someone exceptional to talk to and get the correct information. She is truly honest and trustworthy. We highly recommend Taylor and we are completely satisfied with her quick and patient service she has given us. Bob and Donna Mackey"
We responded:
"Donna, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Patrick"
Profile photo of Patty Duncan

Patty Duncan

November 20, 2024

5  out of  5
rating by Patty Duncan
"Very nice and polite Kaitlyn was very helpful and took care of all the my needs would recommend her 😀"
We responded:
"Patty, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Patrick"
Profile photo of Brian Wiles

Brian Wiles

November 18, 2024

5  out of  5
rating by Brian Wiles
"Always quick to help and recommend appropriate changes. Everyone on the staff is great!"
We responded:
"Brian, thank you for the great review and recommendation! We're so glad we could help you quickly and efficiently. We appreciate your feedback and are grateful for your business! - Patrick"
Profile photo of Josh Andrew

Josh Andrew

November 15, 2024

5  out of  5
rating by Josh Andrew
"Heather was absolutely amazing..very kind and helped me with everything that I needed...customer service like that is hard to find! I had a terribly unfortunate event and my bike was a total loss, heather and her team came through for us"
We responded:
"Josh, I look forward to being a constant in your insurance needs. We appreciate your time and kind words very much. - Patrick"
Profile photo of Kathy Atchley

Kathy Atchley

November 14, 2024

5  out of  5
rating by Kathy Atchley
"I can't say enough about Kendra. After a recent car accident, her professionalism, knowledge, kindness, understanding and willingness to assist made an upsetting time so much easier."
We responded:
"Kathy, thank you for sharing your experience! I’m so pleased to hear that Kendra was able to provide you with the professionalism, care, and support you needed during such a difficult time. She truly exemplifies the level of service we strive for, and we’re lucky to have her on our team. We appreciate your kind words and are always here if you need anything further! - Patrick"
Profile photo of Sydney Crosby

Sydney Crosby

November 12, 2024

5  out of  5
rating by Sydney Crosby
"Thank you so much heather for always taking care of me and my insurance needs!"
We responded:
"Sydney, that's what we're here for! Please don't hesitate to reach out if you need anything else! - Patrick"
Profile photo of Eliza Jones

Eliza Jones

October 30, 2024

5  out of  5
rating by Eliza Jones
"Kendra is always friendly, helpful, and informative."
We responded:
"Eliza, please know that my team and I will always be here to help support your insurance needs. Thank you. - Patrick"
Profile photo of snowdove love

snowdove love

October 28, 2024

5  out of  5
rating by snowdove love
"Heather was extremely kind and courteous and very helpful!"
We responded:
"Hello, thank you for your feedback! We’re so glad to hear that Heather provided you with kind and courteous service. - Patrick "
Profile photo of Ashley Johnston

Ashley Johnston

October 25, 2024

5  out of  5
rating by Ashley Johnston
"Kendra is awesome! Super helpful, kind, knowledgeable and very thorough! Always goes above and beyond!"
We responded:
"Ashley, thank you for the wonderful feedback! We’re thrilled to hear that Kendra has consistently provided you with helpful and thorough service. Her dedication to going above and beyond is truly appreciated. If you need anything else, don’t hesitate to reach out! - Patrick "
Profile photo of Aaron London

Aaron London

October 25, 2024

5  out of  5
rating by Aaron London
"Always super helpful and make everything so easy to get squared away on any aspect of insurance coverage. Cannot recommend them enough."
We responded:
"Aaron, thank you for the fantastic review! We’re so glad to hear that our team has made the process easy and helpful for you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Patrick "
Profile photo of Kimberly Watts

Kimberly Watts

October 23, 2024

5  out of  5
rating by Kimberly Watts
"Recently, my family experienced a great loss in our family when our father passed away. He and my mom used Patrick Blevins - State Farm insurance for years. They had both car and home insurance though Patrick Blevins. Once dad passed they were as gracious and caring as anyone would ever hope for. I worked with an insurance agent named Kaitlyn, who was exceptional in her knowledge, support and care. I would trust this insurance company with my business anytime and I thank them for their help and support over the many years with my parents!"
We responded:
"Thank you for sharing your heartfelt experience with us, Kimberly. We are deeply sorry for your loss and grateful to hear that Kaitlyn and our team were able to provide you with the support and care you needed during such a difficult time. Your trust in us, especially given your family's long history with our agency, means so much. We're here for you whenever you need assistance, and we appreciate your kind words. - Patrick "
Profile photo of Laura Simmons

Laura Simmons

October 22, 2024

5  out of  5
rating by Laura Simmons
"After 22 years and no claims filed, I received notice that my old insurance company was not renewing my homeowners policy. Not only would I not have homeowners coverage, I also lost my multi-policy discount for my auto policy. Frustrated and confused, I reached out for help and Taylor couldn't have been more kind and helpful. I ended up with more coverage for less cost. I can’t thank you enough!"
We responded:
"Laura, thank you for sharing your experience! We’re so glad to hear that Taylor was there to help you through a frustrating situation. It's wonderful that you ended up with better coverage! We truly appreciate your kind words and are here for you whenever you need assistance! - Patrick "